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General FAQs
Registration FAQsSeminar FAQs
Friday, 9th May
10am-6pm
Saturday, 10th May
10.30am-5.30pm
Sunday, 11th May
10.30am-4.30pm
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FAQs - RegistrationWhat is the easiest way to register for the show? How do I register and get my e-ticket for the show? Can I pay for seminars by credit/debit card and is it secure? What name will appear on my credit card statement? I don’t want to make an online payment. What are the other alternatives? How will I know that my registration form and payment were received? I’ve registered and purchased an e-ticket. How do I retrieve and print it from your website? Can I purchase an e-ticket for more than one person?
An e-ticket is the electronic admission ticket from Homebuyer Events. When you reserve an e-ticket, the details are safely stored on the Homebuyer booking system so there is no need for a physical ticket to be sent out or picked up. When you register on the site, we will also issue an email e-ticket confirmation. This will be sent to your email address immediately after you have made your booking. Please print your e-ticket out and take it to the show in order to gain admission. What is the easiest way to register for the show? The easiest way to register is right here online. You should register as soon as you have made definite arrangements to attend. Remember, all seminar booking fees are non-refundable so make sure you have made the necessary arrangements required to attend before purchasing. How do I register and get my e-ticket for the show? To register for the show go to the registration page. After registering for the show and purchasing your e-ticket you can log on to the Visitor Area to retrieve and print it out. Can I pay for seminars by credit/debit card and is it secure? We accept Visa, MasterCard, Diners, American Express, JCB and all the major credit cards using WorldPay. Not forgetting debit cards and local payment schemes like Switch, Laser, Electron and more. For millions of people around the world, WorldPay is the way to pay - trusted and secure. An important part of The Royal Bank of Scotland Group, the 5th biggest banking group in the world, WorldPay payment solutions are trusted by thousands of businesses, big and small. When you are ready to pay for your seminar/s in your shopping cart you will automatically be redirected to WorldPay's secure site to enter your credit card details for payment. WorldPay will authorise your card and take payment before returning you to the Homebuyer website. WorldPay offers peace of mind to you, the customer, and to us. Is it secure? WorldPay uses state of the art security tools and techniques to provide cutting edge credit card checking and authorisation systems for safe online purchasing. These systems have been developed over several years, using state of the art technology and undergo regular scrutiny from their banking and other strategic partners to ensure they conform to their high standards. By using industry standard encryption techniques you can be sure that your credit card details are protected and secure. Your credit card details are not passed onto any third parties, including Homebuyer. Your details are used by WorldPay only to process payment What name will appear on my credit card statement? Your credit card statement will show both names, that is Homebuyer and WorldPay. I don’t want to make an online payment for seminars. What are the other alternatives? You can purchase seminar tickets at the door of the exhibition on the day's of your visit. Seminars sold on the day will be subject to availability which is why we advise booking in advance. How will I know that my registration form and payment were received? You will receive an e-mail auto-responder from Homebuyer Events confirming your registration. This confirmation is sent to the e-mail address you provided during registration. It will also include instructions as to how you can retrieve your admission e-ticket. I have been given a promotional code to obtain a complimentary e-ticket. How do I get it from your website? If you have a promotional code, you will need to enter it in the relevant box during registration. Having successfully submitted your details you will then be able to login into the Visitor area to retrieve and print out your e-ticket. I’ve registered and requested an e-ticket. How do I retrieve and print it from your website? Simply use your e-mail address to login to the Visitor Area and follow the appropriate link to retrieve and print out your personalised e-ticket. Please make sure that the e-ticket is a of good quality print as it will be scanned on your arrival. Can I purchase an e-ticket for more than one person? Yes, the registration page allows you to request up to 10 e-tickets in total. Simply indicate how many e- tickets you require before submitting the page. |
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